Frequently Asked Questions (FAQs)


PDF stands for Portable Document Format, a standard format for embedded post script documents across all platforms (Macintosh, PC, Linux) and requirements (screen resolution to print resolution). Though developed independently, it is best known through the freely available plug-in products from Adobe.

When you submit your manuscript files online, they are turned into PDF files so that editors and reviewers can access the documents over the internet, regardless of their computer type and connection speed. PDF technology is essential to the operation of our online submission and review system because it is universal, allowing reviewers and editors to read manuscripts on screen or print them from a desktop printer. To download the reader software for free, click here . You will not need any software to create PDFs, as the system does this for you. Please note that you cannot use this online software to create PDFs for any purpose other than as part of manuscript submission.

You may need to check that conversion has been successful (from the link on your desktop when you are prompted) more than once. If ten minutes elapse and you still do not have access to a 'PDF' version of each file, conversion has not been successful. This is not likely to happen, but if it does, you should first delete the failed file using the 'delete' link below the file in question on your desktop. Then make sure that the system accepts files of the type that you are trying to upload by referring to the dropdown boxes for "file type". If the file you are uploading is not in the dropdown list, then it is likely that you are trying to upload an unsupported file type, in which case you should convert the file to an acceptable format before submitting it. If the file type is correct, try to upload it again, and repeat the conversion process. If this fails, email the journal office and tell them you have had a failed conversion. They will be able to assist with the submission.

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